Returns & Exchanges
At Mountain House, we want you to be fully satisfied with your gear. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
- 3.Pack Your Items
Securely pack the items in their original packaging with all tags attached to ensure your return is accepted.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.